Datascanner FAQs2023-08-31T09:35:16+00:00


The datascanner will be available to purchase before the show to allow exhibitors to obtain visitor data. See below for FAQ’s in relation to this product


What data will be included?2023-08-31T09:36:00+00:00

Email address is a mandatory requirement for all visitors to register for the show so you will get access to this. Mobile phone number is an optional entry field so not all data will include mobile phone number. To be sure of getting this you will need to ask the visitor.

Are there any restrictions as to where it can be used at the show?2023-08-31T08:43:28+00:00

The app must be used either at your stand or at a seminar in which your company is speaking.

How do I book the app?2023-08-31T08:43:13+00:00

Sign and return the following form if you are based out of the UK

or here if your head office is based overseas

When is payment required?2023-08-24T14:58:37+00:00

Payment is required immediately on receipt of the invoice. Payment can be made by bank transfer or credit card.

What is the last date I can order the app?2023-08-31T08:43:05+00:00

The last order date will be Friday 29th Septemeber.

When will I get access to the app2023-08-31T08:42:59+00:00

Once payment has been processed you will receive information on how the app can be downloaded and how it can be used onsite at the show.

Will i need phone reception for the scanner to work?2023-08-31T08:42:53+00:00

You will still be able to scan visitor data onto the app without mobile phone reception. In order to export and view the data you will need to sync which will require wifi or mobile connection.

Can I edit the record?2023-08-31T08:42:46+00:00

You are unable to amend any visitor contact details. You can however add a note or record a voice note to any of the records.

Will the visitors have badges to scan?2023-08-31T08:42:39+00:00

All visitors will have a unique barcode on their ticket that they will need to enter the show. This can either be a print out or able to view their smartphone. Most visitors will use their smartphone. As we are a consumer show rather than a trade show visitors will not have a badge and you will be required to scan their entry ticket either from their print out or from their smartphone.

When will the data be available?2023-08-31T08:42:25+00:00

The data will be available to download onto a csv file on the monday after the show has finished.

Will I need a mobile phone?2023-08-31T08:42:12+00:00

Yes, any staff will need to use a mobile phone to use the app.

How many licences can I have?2023-08-24T15:12:28+00:00

You can have up to 4 licences for £200 or up to 6 licences for £300

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